• Publications
  • Influence
Usability engineering
  • J. Nielsen
  • Computer Science
    The Computer Science and Engineering Handbook
  • 1997
This guide to the methods of usability engineering provides cost-effective methods that will help developers improve their user interfaces immediately and shows you how to avoid the four most frequently listed reasons for delay in software projects.
Heuristic evaluation
This chapter discusses heuristic evaluation, which Inspection of a prototype or finished system to identify all changes necessary to optimize human performance and preference.
Usability inspection methods
  • J. Nielsen
  • Computer Science
    CHI Conference Companion
  • 28 April 1994
Usability inspection is the generic name for a set of costeffective ways of evaluating user interfaces to find usability problems. They are fairly informal methods and easy to use.
Heuristic evaluation of user interfaces
Four experiments showed that individual evaluators were mostly quite bad at doing heuristic evaluations and that they only found between 20 and 51% of the usability problems in the interfaces they evaluated.
Designing Web Usability: The Practice of Simplicity
From the Publisher: Can you afford to be less knowledgable than your competitors? Over 100,000 Internet professionals around the world have already bought this book. Users experience the usability
Enhancing the explanatory power of usability heuristics
A new set of nine heuristics were derived: visibility of system status, match between system and the real world, user control and freedom, consistency and standards, error prevention, recognition rather than recall, flexibility and efficiency of use, aesthetic and minimalist design, and helping users recognize, diagnose, and recover from errors.
Designing web usability
The author concludes that Simplicity in Web Design is the most important quality in web design and that international use and international use should be considered separately.
Finding usability problems through heuristic evaluation
Usability specialists were better than non-specialists at performing heuristic evaluation, and “double experts” with specific expertise in the kind of interface being evaluated performed even better.
A mathematical model of the finding of usability problems
For 11 studies, we find that the detection of usability problems as a function of number of users tested or heuristic evaluators employed is well modeled as a Poisson process. The model can be used
How to Conduct a Heuristic Evaluation
It is claimed that any problems in getting usability results used more in development are more due to lack of usability of the usability methods and results than they are caused by evil development managers who deliberately want to torment their users.