• Publications
  • Influence
The Rise and Decline of an Open Collaboration System
Open collaboration systems, such as Wikipedia, need to maintain a pool of volunteer contributors to remain relevant. Wikipedia was created through a tremendous number of contributions by millions ofExpand
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Supporting reflective public thought with considerit
TLDR
We present a novel platform for supporting public deliberation on difficult decisions. Expand
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Tea and sympathy: crafting positive new user experiences on wikipedia
TLDR
We present the Teahouse, a pilot project for supporting and socializing new Wikipedia editors, and present preliminary findings. Expand
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Annotating Social Acts: Authority Claims and Alignment Moves in Wikipedia Talk Pages
We present the AAWD corpus, a collection of 365 discussions drawn from Wikipedia talk pages and annotated with labels capturing two kinds of social acts: alignment moves and authority claims. WeExpand
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Is this what you meant?: promoting listening on the web with reflect
TLDR
We introduce a novel interface, Reflect, that creates a space next to every comment where others can summarize the points they hear the commenter making. Expand
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Editing beyond articles: diversity & dynamics of teamwork in open collaborations
TLDR
We report a study of Wikipedia in which we use a mixed-methods approach to understand how participation in specialized workgroups called WikiProjects has changed over the life of the encyclopedia. Expand
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A content analysis of wikiproject discussions: toward a typology of coordination language used by virtual teams
TLDR
A content analysis for classifying discussions within Wikipedia WikiProject - voluntary, self-directed teams of editors - present preliminary findings, and discuss potential applications and future research directions. Expand
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Facilitating Diverse Political Engagement with the Living Voters Guide
ABSTRACT Unlike 20th-century mass media, the Internet requires self-selection of content by its very nature. This has raised the normative concern that users may opt to encounter only politicalExpand
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Citation Needed: A Taxonomy and Algorithmic Assessment of Wikipedia's Verifiability
TLDR
We provide an empirical characterization of the reasons why and how Wikipedia cites external sources to comply with its own verifiability guidelines. Expand
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Effects of a Wikipedia Orientation Game on New User Edits
TLDR
Socializing new users into a community that has a complicated set of norms and practices often presents a large challenge for peer production projects such as Wikipedia. Expand
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