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The Dimensions, Antecedents, and Consequences of Emotional Labor
- J. A. Morris, D. C. Feldman
- Psychology, Business
- 1 October 1996
This article conceptualizes the emotional labor construct in terms of four dimensions: frequency of appropriate emotional display, attentiveness to required display rules, variety of emotions to be…
Managing emotions in the workplace.
- J. A. Morris, D. C. Feldman
- Business
- 22 September 1997
Over the past ten years, increasing attention has been given to how workers express emotions in a variety of work settings (Ashforth and Humphrey, 1995; Rafaeli and Sutton, 1987, 1989; Sutton, 1991;…
Bringing humility to leadership: Antecedents and consequences of leader humility
- J. A. Morris, C. Brotheridge, John C. Urbanski
- Business
- 1 October 2005
As noted by McGill and Slocum (1998), effective leadership tends to operate as a contingency theory. The romanticized notion of celebrity CEOs that has been lionized in the popular business press has…
Return to work following injury: the role of economic, social, and job-related factors.
- E. Mackenzie, J. A. Morris, M. Swiontkowski
- MedicineAmerican journal of public health
- 1 November 1998
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THE IMPACT OF EMOTIONAL DISSONANCE ON PSYCHOLOGICAL WELL‐BEING: THE IMPORTANCE OF ROLE INTERNALISATION AS A MEDIATING VARIABLE
- J. A. Morris, D. C. Feldman
- Psychology
- 1 August 1996
Over the last ten years, increasing attention has been given to employees' displays of emotions to customers during service transactions and particularly to how organisations try to control these…
Injury Experience of Temporary Workers in a Manufacturing Setting: Factors that Increase Vulnerability
- J. A. Morris
- BusinessAAOHN journal : official journal of the American…
- 1 October 1999
TLDR
Using Poetry and the Visual Arts to Develop Emotional Intelligence
- J. A. Morris, John C. Urbanski, Janice Fuller
- Education
- 1 December 2005
This article presents a series of experiential exercises designed to use visual arts and poetry in classroom settings to increase students’awareness and recognition of emotion—two key components of…
Designing a Flipped Classroom in a Higher/Teacher Education Context in the Caribbean
- J. A. Morris, Ayles-Anne Wilson
- Education
- 2017
Set in a tertiary level environment for adult learners, the process involved in flipping a classroom is elucidated. This chapter is not a research paper, but rather a primer that can assist the…
CSF 5-HIAA and family history of antisocial personality disorder in newborns.
- J. Constantino, J. A. Morris, D. Murphy
- Psychology, MedicineThe American journal of psychiatry
- 1 December 1997
TLDR
Association of parental psychological and behavioral factors and children's syncope.
- J. A. Morris, R. Blount, R. T. Brown, R. Campbell
- PsychologyJournal of consulting and clinical psychology
- 2001
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