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Older people are an important and growing sector of the population, yet are often excluded by design. It is important to find out more about this user group so that they can be included effectively. As a first step towards this, we carried out a questionnaire and interview study in Scotland with 353 participants over the age of 50, investigating their use(More)
In order to make a real difference to the products and services available to older people, we need to influence and equip those who design these products in practice. In particular, these designers need information about the end users. This paper discusses different formats that can be used to provide this information, such as personas, detailed disability(More)
The proportion of older people in developed countries such as the UK is rapidly increasing and it is imperative to consider how technology design can meet the needs and wants of this important user group. Population in the UK in different age groups over time The older population presents a sizeable market opportunity for the IT industry together with a(More)