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(2005). Information problem solving by experts and novices: Analysis of a complex cognitive skill.
In higher education students are often faced with information problems: tasks or assignments that require them to identify information needs, locate corresponding information sources, extract and organize relevant information from each source, and synthesize information from a variety of sources. Explicit and intensive instruction is necessary, because… (More)
This paper presents the IPS-I-model: a model that describes the process of information problem solving (IPS) in which the Internet (I) is used to search information. The IPS-I-model is based on three studies, in which students in secondary and (post) higher education were asked to solve information problems, while thinking aloud. In-depth analyses of the… (More)
Robert Burns wrote: " The best laid schemes of Mice and Men oft go awry ". This could be considered the motto of most educational innovation. The question that arises is not so much why some innovations fail (although this is very important question), but rather why other innovations succeed? This study investigated the success factors of large-scale… (More)
Large organizations renew their core business software with some regularity, resulting in serious challenges for in-company training officers. Especially when large numbers of employees need to be trained to use updated software on short notice, traditional face-to-face training methods fall short. Contemporary e-learning is regarded a solution for such… (More)