Ivan Vrbovcan

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Due to a declining market of telecom services, telecom providers are trying to expand their service portfolio to new markets based on cloud paradigm. To be successful with cloud services, telecom has to find offers that are interesting to their customers, that can be put on the market in short time and work with sufficient quality. In this paper we will(More)
In the daily struggle to increase revenues in telecoms, improving the sales process is one of the key areas in which changes are taking place. Through it telecoms want to achieve an increase in sales and longer customer retention. Products and their implementation in IT systems are one of the key elements in the sales process and sales process improvements(More)
Due to a requirement for increasing the development speed of new telecom services and enhancing functionalities of existing ones, telecom providers are trying shorten and automate creation of testing environments. Using cloud infrastructure installed on its own premises for that purpose opens myriad of new possibilities and gives an opportunity to improve(More)
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