Israr Qureshi

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The effects of e-commerce institutional mechanisms on trust and online purchase have traditionally been understood in the initial online purchase context. This study extends this literature by exploring the role of ecommerce institutional mechanisms in the online repurchase context. In doing so, it responds to the emerging call for understanding the(More)
The success of open source software (OSS) projects depends heavily on the voluntary participation of a large number of developers. To remain sustainable, it is vital for an OSS project community to maintain a critical mass of core developers. Yet, only a small number of participants (identified here as ‘‘joiners’’) can successfully socialize themselves into(More)
Research on large firms suggests that dedicated customer relationship management (CRM) software applications play a critical role in creating and sustaining customer relationships. CRM is also of strategic importance to small and medium-sized enterprises (SMEs), but most of them do not employ dedicated CRM software. Instead they use generic Internet-based(More)
Organizations today have a diversity of applications available to support the management of customer relationships, namely electronic-customer relationship management (eCRM) applications. Despite the growing need of understanding eCRM in small and medium-sized enterprises (SMEs), eCRM research is largely focused on large organizations. Building on the(More)
Martin Schweinsberg ⁎, Nikhil Madan , Michelangelo Vianello , S. Amy Sommer , Jennifer Jordan , Warren Tierney , Eli Awtrey , Luke Lei Zhu , Daniel Diermeier , Justin E. Heinze , Malavika Srinivasan , David Tannenbaum , Eliza Bivolaru , Jason Dana , Clintin P. Davis-Stober , Christilene du Plessis , Quentin F. Gronau , Andrew C. Hafenbrack , Eko Yi Liao ,(More)
This study proposes a research model to understand the moderating role of customers’ perceived effectiveness of third-party control in the e-commerce environment on (1) the trust building process and (2) the effect of trust on customers’ online purchasing intention. The model was tested using a sample of 383 online consumers collected in New Zealand. The(More)
The success of open source software (OSS) projects heavily depends on voluntary participation by a large number of developers. Developers new to an OSS community must participate by engaging in community interactions before they are qualified by the community as core developers. This exploratory study examines new peripheral developers’ temporal(More)