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The success of open source software (OSS) projects heavily depends on voluntary participation by a large number of developers. Developers new to an OSS community must participate by engaging in community interactions before they are qualified by the community as core developers. This exploratory study examines new peripheral developers' temporal(More)
Organizations today have a diversity of applications available to support the management of customer relationships, namely electronic-customer relationship management (eCRM) applications. Despite the growing need of understanding eCRM in small and medium-sized enterprises (SMEs), eCRM research is largely focused on large organizations. Building on the(More)