Isabelle Boydens

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This article challenges common assumptions and opinions regarding the use of the social web by cultural heritage institutions by framing the phenomenon of user-generated metadata within the larger context of the commodification and the engagement process of our cultural heritage. Theoretical reflections on both the negative and positive long-term outcomes(More)
This paper motivates a comprehensive methodological framework for dealing with some aspects of real-world complexity in information system analysis and design. By complex application problem, we mean a problem that cannot be solved by the current technology in the way that it is perceived and analyzed by application domain specialists. The paper focuses on(More)
E-government is a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically found the field have opened perspectives from multiple research domains. The goal of this chapter is to review evolution of the e-government field from an institutional and an academic point of view. Each chapter of the book is(More)
RÉSUMÉ. L’interprétation de l’information administrative est un processus complexe : en effet, la signification des concepts représentés est empirique et évolutive. Les incidences sociales de ce processus sont toutefois cruciales : ainsi, les montants traités via les bases de données de la sécurité sociale belge s’élèvent annuellement à environ 35 milliards(More)
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