Isabelle Boydens

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This paper motivates a comprehensive methodological framework for dealing with some aspects of real-world complexity in information system analysis and design. By complex application problem, we mean a problem that cannot be solved by the current technology in the way that it is perceived and analyzed by application domain specialists. The paper focuses on(More)
Administrative information interpretation is a complex process because of the empirical and changing meaning of the concepts. However, the social consequences of this process are crucial : contributions collected by way of the Belgian social security databases amount each year to approximately 35 billions euros. This paper presents conceptual(More)
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