Isabella Seeber

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In this paper we analyze the principal preconditions and limitations for designing a competence-based Recommender System. In detail this analysis is contextualized in the ARISTOTELE European project. In the second part of the paper an architectural view is proposed taking in consideration the objective to propose standard and non-standard suggestions. This(More)
After the hype around Web 2.0, organizations have revisited their efforts on knowledge management in order to create beneficial effects from their employees' activities in social environments. While there is not much doubt about the positive effects on creativity and flexibility, handling the variety of knowledge work environments that are in use at(More)
Interaction in teams brings together team members’ knowledge and drives innovation by shaping and reshaping ideas transiting through phases of collaboration. Organisations increasingly rely on teams in the hope that collaboration improves problem-solving or decision-making, especially in highly dynamic environments which require quick and reliable(More)
Studying collaboration and its support by IT in experiments has been limited to collecting and analyzing collaboration products and performance criteria ex post. This paper presents CoPrA, a COllaboration PRocess Analysis technique, which allows investigating behavior of individuals in distributed groups mediated by collaboration technology from a(More)
The effects of facilitation on team outcomes have been in the focus of many studies. However, only a few quantitative studies investigate how teams evolve through team processes and emergent states. The goal of this review paper is to synthesize quantitative research studies to better understand the constructs of facilitation and to identify future avenues(More)
Knowledge management is more and more happening in social environments, supported by social software. This directly changes the way knowledge workers interact and the way information and communication technology is used. Recent studies, striving to provide a more appropriate support for knowledge work, face challenges when eliciting knowledge from user(More)
Designing information and communication technologies (ICT) for knowledge work is a primary challenge in research and practice of knowledge management. Knowledge workers supposedly organize and manage their workplaces, at least partly themselves, which needs to be considered when designing ICT for supporting their daily knowledge-intense activities. It is(More)
In the context of designing supportive organizational and IT-based measures, understanding the effects of knowledge application and the support for innovation in different team settings are topics that have received increased scholarly attention. While the effects of knowledge application and support for innovation have been investigated and confirmed(More)
This position paper argues that recommender systems should be considered as fully automated facilitators having positive impact on team processes and consequently on team effectiveness. The paper builds upon the general organizational need to improve teams' processes to enhance and sustain team effectiveness. However, current research on facilitation is(More)
Knowledge work has changed substantially in practice, partly due to using advanced information and communication technologies. Knowledge workers are increasingly self-organized and learn mostly informally on the work place. These changes have relevant implications for human resource management. Based on data that was collected in 11 semi-structured(More)