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OBJECTIVE To determine whether hospitals with a good organisation of care (such as improved nurse staffing and work environments) can affect patient care and nurse workforce stability in European countries. DESIGN Cross sectional surveys of patients and nurses. SETTING Nurses were surveyed in general acute care hospitals (488 in 12 European countries;(More)
BACKGROUND Little is known of the extent to which nursing-care tasks are left undone as an international phenomenon. AIM The aim of this study is to describe the prevalence and patterns of nursing care left undone across European hospitals and explore its associations with nurse-related organisational factors. METHODS Data were collected from 33 659(More)
BACKGROUND Questionnaires are commonly used to collect patient, or user, experiences with health care encounters; however, their adaptation to specific target groups limits comparison between groups. We present the construction of a generic questionnaire (maximum of ten questions) for user evaluation across a range of health care services. METHODS Based(More)
OBJECTIVES The purpose of this study was to identify organisational processes and structures that are associated with nurse-reported patient safety and quality of nursing. DESIGN This is an observational cross-sectional study using survey methods. SETTING Respondents from 31 Norwegian hospitals with more than 85 beds were included in the survey. (More)
BACKGROUND The Norwegian authorities monitor the quality of public health-care services, including from the patients' perspective. The aim of this paper is to describe the development and psychometric properties of a pregnancy- and maternity-care patients' experiences questionnaire (PreMaPEQ). METHODS The PreMaPEQ and data collection procedures were(More)
BACKGROUND The organization of nursing services could be important to the quality of patient care and staff satisfaction. However, there is no universally accepted nomenclature for this organization. The objective of the current study was to classify general hospital wards based on data describing organizational practice reported by the ward nurse managers,(More)
BACKGROUND There is a growing body of evidence for associations between the work environment and patient outcomes. A good work environment may maximise healthcare workers' efforts to avoid failures and to facilitate quality care that is focused on patient safety. Several studies use nurse-reported quality measures, but it is uncertain whether these outcomes(More)
Electronic patient records are of importance to health care providers to ensure informational continuity. Here, we present a cross-sectional study in which 5455 nurses from 35 Norwegian hospitals answered a questionnaire in relation to a study of how their work environment - including satisfaction with the electronic patient records system in use - impacted(More)
BACKGROUND A national survey was conducted to measure and benchmark women's experiences with pregnancy, birth and postnatal care in Norway. The purpose of this secondary analysis is to explore potential variation in these experiences with regard to the survey respondents' geographic origin. METHODS Data were collected in a national observational(More)
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