Ian McClelland

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OBJECTIVES To describe the loss of paramedic availability to Toronto Emergency Medical Services during a biphasic (SARS-1 and SARS-2) outbreak of severe acute respiratory syndrome (SARS). METHODS During the SARS outbreak, a dedicated paramedic surveillance and quarantine program was developed. The authors determined the number of paramedics on quarantine(More)
This paper outlines my professional background and interests in the 'user-experience' field. I summarise my current relevant responsibilities related to my employment as a specialist in 'user experience' design and my SIGCHI activities. I also summarise some observations on the emergence of 'user experience' as a focus for the professional practice of(More)
This paper examines the use of the Integrated Services Digital Network (ISDN) for telemedicine from the computer scientist's point of view. As increased bandwidth becomes available at reasonable cost, it becomes possible to employ graphical user interfaces in telemedicine systems. This means that human-computer interaction (HCI) techniques can be applied to(More)
Due to the rapid development of information and multimedia technology, the information and services available within a Public Library are changing. This design project, executed by Philips Corporate Design in cooperation with the Public Library of Eindhoven, approached the library not as a digital catalogue but as the center of a community, a place to(More)
KEYWORDS User-centred design, process improvement, usability engineering, user involvement. THEME AND RELEVANCE The human computer interaction (HCI) community has a long association with the development of user centred design principles (UCD) and usability engineering. In fact it could be said that user centred design is, together with the opportunities(More)
Each year, the Development Consortium sets out to look at the issues and directions that the HCI community and SIGCHI should develop in the coming years. For CHI 2000 the theme is "Beyond the Desktop"; the extraordinary growth of computer based devices and services world-wide that are becoming embedded in the way we live:• telecommunications and(More)
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