Packaged software is widely adopted and has become an integral part of most organizations' IT portfolios. Once packaged software is adopted, upgrades to subsequent versions appear to be inevitable. To date, research on packaged software has not paid attention to the upgrade decision process. To explore this area, we studied cases of upgrades to two widely… (More)
Acknowledgements: The authors express their appreciation to the following individuals who contributed to this study: and Julie Rennecker for their comments on a previous draft.
The rapid rise of e-Commerce as a legitimate market has brought a corresponding increase in the number of academic papers on the subject. Stakeholder theory suggests that, as an emerging research discipline, e-Commerce research is likely to focus primarily on specific stakeholders and ignore others. This paper surveys seven of the top nine e-Commerce… (More)