Huoy Min Khoo

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Received: 31 March 2006 Revised: 28 February 2007 Accepted: 9 August 2007 Abstract Packaged software is widely adopted and has become an integral part of most organizations’ IT portfolios. Once packaged software is adopted, upgrades to subsequent versions appear to be inevitable. To date, research on packaged software has not paid attention to the upgrade(More)
Once an organization has adopted packaged software, upgrades to newer versions are inevitable. Anecdotal reports suggest that software upgrades are extremely costly and may not bring actual benefit to stakeholders in the organization. Because software upgrades recur periodically, it is important to understand the impacts of software upgrades on(More)
The rapid rise of e-Commerce as a legitimate market has brought a corresponding increase in the number of academic papers on the subject. Stakeholder theory suggests that, as an emerging research discipline, e-Commerce research is likely to focus primarily on specific stakeholders and ignore others. This paper surveys seven of the top nine e-Commerce(More)
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