Higor Ricardo Monteiro Santos

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Business Process Management is a widely known approach focused on aligning processes of an organization in order to achieve improved efficiency and client satisfaction. Governance is an important requirement to enable successful BPM initiatives. This paper provides a qualitative empirical study to investigate what BPM governance elements are adopted by(More)
BPM governance is a key factor to ensure the successful deployment of BPM across an organization. BPM governance emphasizes not only the accountability and control of BPM initiatives, but also provides the mechanisms to ensure that BPM delivers desirable results. Despite growing research identifying the importance of BPM governance, there has been limited(More)
Contemporary society requires its professional skills that are not stimulated by the school. To encourage these skills, it becomes apparent the need for adherence to the teaching of other sciences also in Basic Education, the example, the Computer Science. In this sense, the degree courses in Computer are designed to train professionals that met this new(More)
The educational games aimed at primarily educational objectives, that is, your objective is to contribute to the learning of students. The low acceptance for this kind of software, when labeled as boring and not fun, reflects the development process oriented learning objectives only. The importance of making the "learn by playing" pleasurable and fun(More)
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