Herbert Kotzab

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Does supply chain management really pay? This question addresses the critical problem of separating the outcome of all the different ‘‘managements’’, which usually are at work concurrently in a living company. Besides supply chain management (SCM) you may find other areas, trying to improve the performance of a company at a single point in time. Isolating(More)
Leading representatives of the European grocery industry formed the European Efficient Consumer Response (ECR-)Initiative in 1995. The goal of this strategic alliance is set to reengineer the way business is done in the industry by implementing cooperative strategies between retailer and manufacturer in order to fulfill consumer wishes better, faster and at(More)
The purpose of the paper is to introduce a model of Instore Logistics for retail stores. The model attempted to give a picture of all logistics processes that are carried out within a retail outlet from an incoming dock of a retail outlet to the check out of the store. The model has afterwards been empirically validated by analyzing the Instore Logistics(More)
The aim of this paper is to identify areas for improving the level of supply chain management (SCM) execution. A conceptual model was developed that proposes internal and joint SCM conditions and the adoption of SCM processes as the main antecedents of SCM execution. Based on a survey of 174 senior managers representing large organizations structural(More)
Purpose To provide empirical evidence and explanation of the phenomenon that providers of home delivery of groceries are still of minor importance in highly concentrated retail markets. Design/methodology/approach Based on a critical literature review three propositions were set up. A web based survey was conducted with two prospective consumer groups for(More)