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• A submitted manuscript is the author's version of the article upon submission and before peer-review. There can be important differences between the submitted version and the official published version of record. People interested in the research are advised to contact the author for the final version of the publication, or visit the DOI to the(More)
Components already represent a common solution for implementation and deployment of advanced enterprise distributed information systems. Now there is a strong need for providing effective CBD methodology support through appropriate component-based methods, tools and techniques that effectively target existing component technology. Current CBD methods and(More)
In this paper experiences with a collaborative design approach, supported by discrete event simulation are presented. Four studies, in which alternative designs of organizational processes are explored, are discussed. One study takes place at an insurance company and three at an airport. The way of working followed, is evaluated and compared to the existing(More)