Henk G. Sol

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In this paper experiences with a collaborative design approach, supported by discrete event simulation are presented. Four studies, in which alternative designs of organizational processes are explored, are discussed. One study takes place at an insurance company and three at an airport. The way of working followed, is evaluated and compared to the existing(More)
T Th he e I Im mp pa ac ct t o of f I In nf fo or rm ma at ti io on n a an nd d C Co om mm mu un ni ic ca at ti io on n T Te ec ch hn no ol lo og gy y o on n I In nt te er ro or rg ga an ni iz za at ti io on na al l C Co oo or rd di in na at ti io on n: : G Gu ui id de el li in ne es s f fr ro om m T Th he eo or ry y Abstract It is widely believed that(More)
Components are already prominent in the implementation and deployment of advanced distributed information systems. Part and parcel of this development are the effective Component Based Development (CBD) methodology encompassing methods, tools and techniques that effectively target the existing component based technology. Current CBD methodologies lack a(More)
Information systems design and development is increasingly addressed from a group perspective. We successfully adopted an approach called GRIPPPER to facilitate user involvement for the design and development of an information system to support the new wrry in which the Amsterdam Municipal Police Force combats organized crime. This approach emphasizes the(More)