Helen A. Klein

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James D. Herbsleb is a psychologist and computer scientist with an interest in empirical research on process and technology innovations in software engineering ; he is a Member of the Technical Staff at Software Engineering Institute, Carnegie Mellon University. Helen Klein is a PhD Student in Computer and Information Systems at the University of Michigan;(More)
Little research has been done on the e-business strategies of Small to Medium-sized Enterprises (SMEs). Smaller firms have come under increasing pressure to implement such applications but have limited resources and often lack necessary understanding to make appropriate choices. In an effort to find an approach to aid in making effective choices, we(More)
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