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INTRODUCTION Workflow management technology is widely applied in the financial services and in governmental settings. The fundamental idea is to separate the flow logic from application code that is used for executing a certain process (Van der Aalst & Van Hee, 2002). The advantages of using a workflow management system (WfMS) to manage a business process(More)
Short Title Goes Here 2 ABSTRACT Even though workflow management systems are currently not being applied on a wide scale in healthcare settings, their benefits with respect to operational efficiency and reducing patient risk seem enticing. In the presented study, we show how an approach that is rooted in simulation can be useful to predict the benefits of(More)
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