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Knowledge assets are of far greater value than any tangible asset and provide organisations with the basis for creating a sustainable competitive advantage. The nature of knowledge and knowledge management have given rise to a range of different definitions of knowledge management systems that enable organisations to convert their knowledge into actionable(More)
Information systems (IS) outsourcing is a serious commitment -- a formal relationship underpinned by a contractual agreement, with long-term consequences among two or more organisations. Many organisations end up frustrated as they learn that their attempts at IS outsourcing have failed. However, some failures could be avoided with knowledge of common(More)
The shift to knowledge as the primary source of value results in the new economy being led by those who manage knowledge effectively. Today's organisations are creating and leveraging knowledge, data and information at an unprecedented pace – a phenomenon that makes the use of technology not an option, but a necessity. Software tools in knowledge management(More)
High levels of shared knowledge can positively influence outsourcing performance and the combination of processes designed to transfer explicit and tacit knowledge, has the most influence on the level of shared knowledge. Some organisations are unaware of the volume and value of knowledge it receives from various interorganisational partnerships. Without(More)
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