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Compared with traditional manufacturing scheduling, service process scheduling poses additional 7 challenges attributable to the significant customer involvement in service processes. In services, there are typically 8 no inventoried products, which make the service provider's capacity more sensitive to dynamic changes. Service 9 process scheduling(More)
complies with the regulations of the University and meets the accepted standards with respect to originality and quality. Abstract In collaborative logistics, multiple carriers form a network to share their transportation capacities. Collaboration among carriers results in improved resource utilization and, therefore, reduced costs. In this thesis, we(More)
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