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This paper aims to detect users generating spam reviews or review spammers. We identify several characteristic behaviors of review spammers and model these behaviors so as to detect the spammers. In particular, we seek to model the following behaviors. First, spammers may target specific products or product groups in order to maximize their impact. Second,(More)
Wikipedia has grown to be the world largest and busiest free encyclopedia, in which articles are collaboratively written and maintained by volunteers online. Despite its success as a means of knowledge sharing and collaboration, the public has never stopped criticizing the quality of Wikipedia articles edited by non-experts and inexperienced contributors.(More)
Trust between a pair of users is an important piece of information for users in an online community (such as electronic commerce websites and product review websites) where users may rely on trust information to make decisions. In this paper, we address the problem of predicting whether a user trusts another user. Most prior work infers unknown trust(More)
Wikipedia 1 is a very large and successful Web 2.0 example. As the number of Wikipedia articles and contributors grows at a very fast pace, there are also increasing disputes occurring among the contributors. Disputes often happen in articles with controversial content. They also occur frequently among contributors who are "aggressive" or controversial in(More)
The ability to utilize and benefit from today's explosion of social media sites depends on providing tools that allow users to productively participate. In order to participate, users must be able to find resources (both people and information) that they find valuable. Here, we argue that in order to do this effectively, we should make use of a user's(More)
In this paper, we investigate how deviation in evaluation activities may reveal bias on the part of reviewers and controversy on the part of evaluated objects. We focus on a 'data-centric approach' where the evaluation data is assumed to represent the 'ground truth'. The standard statistical approaches take evaluation and deviation at face value. We argue(More)
The emerging trend of social information processing has resulted in Web users’ increased reliance on user-generated content contributed by others for information searching and decision making. Rating scores, a form of user-generated content contributed by reviewers in online rating systems, allow users to leverage others’ opinions in the(More)
Using open source Web editing software (e.g., wiki), online community users can now easily edit, review and publish articles collaboratively. While much useful knowledge can be derived from these articles, content users and critics are often concerned about their qualities. In this paper, we develop two models, namely basic model and peer review model, for(More)
Users face many choices on the web when it comes to choosing which product to buy, which video to watch, and so on. In making adoption decisions, users rely not only on their own preferences, but also on friends. We call the latter social correlation, which may be caused by the homophily and social influence effects. In this paper, we focus on modeling(More)