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The workflow management system (WFMS) in an agile organization should be highly adaptable to the frequent organizational changes. To increase the adaptability of contemporary WFMSs, a mechanism for managing changes within the organizational structure and changes in business rules needs to be reinforced. In this paper, a knowledge-based approach for workflow(More)
Workflow technology has been proven as an enabler for numerous benefits for private and public organizations. Including: cost reduction, efficiency savings in terms of time and cost, increased capability, faster processing, reductions in errors, and work iterations, service quality and customer satisfaction. Public sector has endorsed these benefits by(More)
This paper proposes an agent-based framework for the composition and handling of change requests in dynamic inter-organizational workflows (IOWs) in virtual organization context. The framework adopts the software component technology to enable agents in an IOW to handle ad-hoc change requests in the run-time of the IOW. A change propagation model that(More)
Purpose – The purpose of this paper is to analyse the research design, methodologies and approaches utilised in electronic government (e-government) research studies published in the last decade (2000-2012). Design/methodology/approach – A profiling approach is employed to analyse 114 (out of 3,934 from 2000 to 2012) e-government publications (with specific(More)
Most of the existing studies on open source software (OSS) have been focusing on software development process while how and why OSS is accepted by software developers is yet to be uncovered. This paper adopts expectancy disconfirmation model to explain the process and major factors of user satisfaction on OSS. An empirical research based on questionnaire(More)
Jongseok Lee • Jeho Lee • Habin Lee Graduate School of Management, Korea Advanced Institute of Science and Technology, 207-43 Cheongryangri-dong, Dongdaemun-gu, Seoul 190-102, Korea, and Center for Emerging-Technology Assessment, Science and Technology Policy Institute, 395-70 Shindaebang-dong, Tongjak-gu, Seoul 156-714, Korea Graduate School of Management,(More)
This paper describes an architecture model for multiagent systems that was developed in the European project LEAP (Lightweight Extensible Agent Platform). Its main feature is a set of generic services that are implemented independently of the agents and can be installed into the agents by the application developer in a flexible way. Moreover, two(More)