• Publications
  • Influence
Seven process modeling guidelines (7PMG)
TLDR
We propose a set of seven process modeling guidelines, called 7PMG, which are formulated to be intuitive to practitioners. Expand
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Business process mining: An industrial application
TLDR
This paper describes the application of process mining in one of the provincial offices of the Dutch National Public Works Department, responsible for the construction and maintenance of the road and water infrastructure. Expand
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Discovering Social Networks from Event Logs
TLDR
This paper defines metrics, presents a tool, and applies these to a real event log within the setting of a large Dutch organization. Expand
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Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics
TLDR
This paper gives an overview of heuristic rules that can support practitioners to develop a business process design that is a radical improvement of a current design.To implement business process redesign several best practices can be distinguished. Expand
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Fundamentals of Business Process Management
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A Discourse on Complexity of Process Models
TLDR
In this paper, we survey findings from neighboring disciplines on how complexity can be measured on business process models. Expand
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What Makes Process Models Understandable?
TLDR
In this paper we investigate understandability as a proxy for quality of processmodels and focus on its relations with personal and model characteristics. Expand
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A Study Into the Factors That Influence the Understandability of Business Process Models
TLDR
Business process models are key artifacts in the development of information systems. Expand
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Best practices in business process redesign: use and impact
TLDR
We present a list of BPR best practices and a conceptual framework that identifies the technical components of the various best practices as influenced by applying them. Expand
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Blockchains for Business Process Management - Challenges and Opportunities
TLDR
Blockchain technology offers a sizable promise to rethink the way interorganizational business processes are managed because of its potential to realize execution without a single point of trust. Expand
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