H. Reijers

Publications404
h-index60
Citations14,604
Highly Influential Citations805
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Seven process modeling guidelines (7PMG)
Business process mining: An industrial application
Best practices in business process redesign: an overview and qualitative evaluation of successful redesign heuristics
Discovering Social Networks from Event Logs
TLDR
This paper defines metrics, presents a tool, and applies these to a real event log within the setting of a large Dutch organization, to build a social network based on the hand-over of work from one performer to the next.
A Discourse on Complexity of Process Models
TLDR
Insight is gathered from software engineering, cognitive science, and graph theory on how complexity can be measured, and in how far analogous metrics can be defined on business process models.
Fundamentals of Business Process Management
What Makes Process Models Understandable?
TLDR
The results reveal that participants tend to exaggerate the differences in model understandability, that self-assessment of modeling competence appears to be invalid, and that the number of arcs in models has animportant influence on understandability.
A Study Into the Factors That Influence the Understandability of Business Process Models
TLDR
Findings are that both types of investigated factors affect model understanding, while personal factors seem to be the more important of the two.
Blockchains for Business Process Management - Challenges and Opportunities
TLDR
The challenges and opportunities of blockchain for business process management (BPM) are outlined and how blockchains could be used in the context of the established BPM lifecycle and how they might become relevant beyond are reflected.
Best practices in business process redesign: use and impact
TLDR
The presented list of BPR best practices is directly applicable to derive new process designs and can be used by practitioners to keep the various aspects of a redesign in perspective.
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