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Association of an educational program in mindful communication with burnout, empathy, and attitudes among primary care physicians.

Participation in a mindful communication program was associated with short-term and sustained improvements in well-being and attitudes associated with patient-centered care, and these findings warrant randomized trials involving a variety of practicing physicians.
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The effect of physician behavior on the collection of data.

Doctors play an active role in regulating the quantity of information elicited at the beginning of the clinical encounter, and use closed-ended questioning to control the discourse, resulting in the premature interruption of patients.
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Soliciting the patient's agenda: have we improved?

To examine the extent to which experienced family physicians in various practice settings elicit the agenda of concerns patients bring to the office, a cross-sectional survey of 264 patient-physician interviews is conducted.
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A model of empathic communication in the medical interview.

Based on observations, the basic empathic skills seem to be recognizing when emotions may be present but not directly expressed, inviting exploration of these unexpressed feelings, and effectively acknowledging these feelings so the patient feels understood.
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The Impact of a Program in Mindful Communication on Primary Care Physicians

Interventions to improve the quality of primary care practice and practitioner well-being should promote a sense of community, specific mindfulness skills, and permission and time devoted to personal growth.
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Awkward Moments in Patient-Physician Communication about HIV Risk

To describe the structure of HIV-related discussions, characterize effective and efficient communication, and identify common difficulties, an exploratory study by analyzing videotapes of patientphysician encounters in community-based settings is conducted.
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The doctor-patient relationship and malpractice. Lessons from plaintiff depositions.

In this sample of 45 plaintiffs' depositions selected randomly from 67 depositions made available from settled malpractice suits filed between 1985 and 1987 against a large metropolitan medical center, the decision to litigate was often associated with a perceived lack of caring and/or collaboration in the delivery of health care.
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Financial incentives, professional values and performance: A study of pay-for-performance in a professional organization

Summary We investigated the effect of financial incentives on performance in a professional organization. Whereas agency theory treats tangible rewards such as money as a potentially powerful…
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The Path of Professionalism: Cultivating Humanistic Values and Attitudes in Residency Training

The authors discuss the underlying philosophy of their primary care internal medicine residency program, in which the development of professionalism and humanism is an explicit educational goal, and describe the specific components of the program designed to create a learner-centered environment that supports the acquisition of professional values.
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Effects of Paying Physicians Based on their Relative Performance for Quality

This study demonstrates a modest effect in improving provider adherence to quality standards for a single measure of diabetes care during the early phase of a pay-for-performance program that placed physicians under limited financial risk.
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