Guy Saward

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Information scent is an establish concept for assessing how users interact with information retrieval systems. This paper proposes two ways of measuring user perceptions of information scent in order to assess the product quality of Web or Internet information retrieval systems. An empirical study is presented which validates these measures through an(More)
Successful navigation of on-line information is highly related to the structure of that information (variously called an ontology, taxonomy or classification). We present the Naviguidance method, which exploits this structure in browsing and searching so as to improve usability. We present three case studies where naviguidance has been applied to real(More)
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