Maturity models Understanding the relationship —The constituting level —The contractual level —The development level Evaluation of models From thinking to action
The paper you hold in your hands tells the story of the last evaluation meeting in the Florence project. The Florence project dealt with use of computers in nurses' daily work, and in the project a small and rather simple computer system was developed. The computer system was intended to support cooperative aspects of the nurses' work. During the evaluation… (More)
~ D is different from conventional design approaches in that users and system experts share the responsibility for the quality of the design proposal and the implemented system. Thus both system experts and users get new roles in the system development process. The system experts cannot make final design decisions on their own. This is a difficult position… (More)
Introduction 2 Abstract Business process reengineering relies heavily on integration. But what do we actually integrate? In this case, from the police, it is showed that when computer-support for integration is concerned, IT departments easily think in terms of data integration, while organisations need to integrate information.