Gregory Lyon

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Although urban wet weather discharges may have elevated concentrations of fecal indicator bacteria impacting water quality at swimming beaches, not all of these bacteria may arise from human sources. In this study, the contribution of non-human fecal indicator bacteria was quantified by sampling coastal reference beaches in southern California. Samples were(More)
A limited budget and increasing support costs have led the University of Michigan Information Technology Division to explore new ways of providing computer support. We are supplementing one-on-one user assistance with a knowledge base-an online trouble-shooting tool. The lmowledge base tool from ServiceSoft Corporation includes an optional authoring system(More)
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