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In this article we present a survey of the websites of 239 Portuguese municipalities. General characteristics of the web sites, available information and online delivery of services were observed. The study was conducted between February and May, 2010. Considering the results, we conclude that, despite the investments made in the past decade, local(More)
Effective provision of government services implies that, besides being provided online, services become available through other channels, are organized according to citizen's expectations, are accessible to everyone, anytime and anywhere, and include information from unstructured sources. It is also essential to provide the tools that allow citizens to(More)
– The use of Information and Communication Technology in the delivery of public services has a number of advantages. In a first approach, it allows productivity and quality improvements in the delivered services and it allows reductions on the running costs. Furthermore, with interoperability between dispersed IT systems, it is possible to deliver enhanced,(More)
SUMMARY Following recent worldwide developments and initiatives by FIG (Cadastre 2014) and UN, an object oriented, conceptual model for the Cadastral Domain, adapted to Portuguese Cadastre and related Real Estate Register is presented, based on a previously proposed standard. After a brief description of present Cadastral and Land Registration situation in(More)
In this article we present an analysis of the potential for organizational interoperability in a cluster of local government in Portugal consisting of the City Council, the Land Registry Office and the Tax Office of Portalegre. Based on an exhaustive survey of procedures we identified the direct and indirect interactions between these three agencies and(More)
As Information and Communication Technologies are constantly evolving, governments should embrace this evolution to provide more efficient and effective around-the-clock services. The need to deliver services that gather information from several Public Administration branches turns interoperability architectures an essential tool for e-government. However,(More)
In this paper we present a system that automatically extracts and geocodes named entities from unstructured, natural language textual documents. The system uses the Geo-Net-PT ontology and Google maps as auxiliary data sources. This type of system is particularly useful to automate the geocoding of existing information in e-government applications, which(More)