Glenn Littlepage

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This study examined the relationship between the number of client contacts with a mental health center and the client's evaluation of the services. Responses to 3 structured ratings of the center's services and free response comments were obtained from 130 former outpatients. None of the structured evaluation ratings was related to the number of contacts,(More)
  • Maarten van der Kamp, Brian V. Tjemkes, +11 authors Sheri Rogers
  • 2013
We develop a faultline deactivation model in order to minimize the salience of faultlines, and prevent conflicts in global teams. Our propositions point out the crucial roles of diversity training, superordinate team identity, direct channels for interaction, reflexivity, centralized leadership, and team collective trust in deactivating faultlines in global(More)
OBJECTIVE This study evaluates the effectiveness of a training program designed to improve cross-functional coordination in airline operations. BACKGROUND Teamwork across professional specializations is essential for safe and efficient airline operations, but aviation education primarily emphasizes positional knowledge and skill. Although crew resource(More)
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