Gleison Santos

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Appropriate process implementation approaches are fundamental for small and medium-size enterprises (SMEs) to obtain the most of software process improvement (SPI) benefits. COPPE/UFRJ has been providing SPI consultancy services to the Brazilian software industry for more than two decades. In order to cope with factors that have influence on SPI success, we(More)
Customer satisfaction, quality improvement and rework reduction are known to be the most important benefits obtained through deployment of software process maturity models and standards within an organization. Since 2003 BL Informática has been motivated and has established and maintained its software processes based on international standards (like(More)
Software Engineering is a wide area of knowledge and various other types of knowledge are required during the software development and maintenance. This paper describes a survey carried out to characterize the importance given by software developers to varying types of knowledge mentioned in the technical literature on Software Engineering. The survey(More)
The rapid deployment of high quality commercial technology often results in organizational reengineering. These changes reflect in different software engineering aspects, as the increase of software complexity. Within heterogeneous environments, due to the variety of users classes and their geographical distribution, a common understanding of the domain(More)
Mass controlled pollination (MCP), involving large-scale application of pollen on physically isolated female reproductive organs, has been a lower cost alternative to controlled pollination for the commercial production of genetically improved seeds. Nevertheless, rare are the studies that examined the efficacy of operational MCP and no such assessment has(More)
In December 2003 the MPS. BR Program was launched aiming at establishing and disseminating a software process reference model -- the MPS-SW -- allowing both micro, small and medium-sized enterprises and large organizations to achieve the benefits of process improvement. Nowadays, ten years later, the achieved results exceed MPS. BR's predefined benchmarks(More)