Giuliano Noci

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Over the last few years, a large number of "rms have implemented TQM programmes in order to introduce e!ective quality systems and to achieve high-quality products. However, many empirical studies demonstrate that most of the adopted quality-based programmes did not improve the small "rms' competitiveness and pro"tability. The reasons for such failures are(More)
The recent evolution of the economic and social context has led enterprises to consider and assess new aspects integrated with the traditional economic operating parameters. From this point, the international debate on the advantages derived by the adoption of socially and environmentally responsible behaviour has developed; the increasing consciousness of(More)
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