Gert Pasman

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With Generation Y entering the workforce, for the first time IT supported tools at home are more advanced than these tools at work. This project aims to understand and model this friction and its challenges through a sequence of literature review and interviews. We identified six qualities of interactions and how they occur in private and work contexts.(More)
Databases often force users to verbalize queries in terms of attribute values. In matters of taste or subjective judgement, as in picking a color, or a meal from a menu, this is difficult and distracting. In our solution, MDS-Interactive, the dialogue between user and database is mediated through a small, evolving set of sample objects, which are presented(More)
Information technology (IT) support of office work has increased rapidly in functionality, but the interaction styles have evolved more slowly. This study explores interaction qualities of IT supported activities in the contexts of home and work. A series of contextual interviews was conducted with six Generation Y office workers. An interview toolkit was(More)
Crossmedia communication, in which content is spread over multiple platforms and the user is required to cross over from one medium to another to acquire the full experience, has until now been mainly the domain of the marketing, game and entertainment industry. However, now that more and more 'serious' applications and services, such as online banking or(More)
With more and more products becoming digital, mobile and networked, paying attention to the qualities of interactions with these products should have is also getting more relevant. While interaction qualities have been addressed in a number of scientific studies, little attention is being paid to their implementation into a real life, everyday context. This(More)
Information technology support of office work has increased rapidly in functionality, but new ways of interacting have evolved more slowly. This paper adds to the design research community’s notion of interaction quality by exploring these new ways of interacting and comparing them in the home and work contexts. We describe and analyze two interview studies(More)
This study presents evaluations conducted with a working prototype in practice. The goal of these evaluations was to both evaluate the prototype and to find out what effect a new tool can have on the office workers' interaction behavior. By evaluating the interaction qualities we also evaluate what was found before in theory and practice. The working(More)
therefore presents itself to developers , designers, and researchers: how to bring the richness of the interactions that people currently experience in the private context of their homes and friends into the more formal context of their offices and colleagues. Identifying Interaction Qualities at Home and at Work Interaction qualities are also called(More)