Geraldine Cunningham

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Non-profit organisations like the NHS require mechanisms for evaluating their performance and judging how effectively or efficiently they are achieving their objectives. Management control systems (MCS) can provide a major input to this type of evaluation and, in addition, can assist in planning, motivating staff, and securing co-ordination at various(More)
SAFER SURGERY is an expertly edited body of research that looks at the behaviour and outcomes of teams working behind closed doors in surgery and anaesthesia from all perspectives. As the World Health Organization focuses on patient safety in perioperative settings and promotes the surgical safety checklist, this book could not be more timely.
AIM The RCN Clinical Leadership Development Programme was set up in 1995 and sought to identify how clinical nurses in recognised leadership positions could improve the quality of patient care. METHOD The programme was tested on four senior nurses and 24 ward sisters in four acute hospital trusts in England over an 18-month period. The primary research(More)
PATIENTS AND THEIR FAMILIES should be able to expect high standards of care, delivered by kind, understanding and professional nurses. Although this seems self evident, most nurses know that in reality this does not always happen.