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In The Public Agenda, students are introduced to six relevant and specific policy issues (the economy, education, health care, terrorism/ international affairs, the criminal justice system , and civil and minority rights) and learn how to address them. Succinct, yet detailed enough to spur classroom discussion and debate, The Public Agenda inspires students(More)
AbstrAct This article examines the user help and service navigation features in government Web sites and compares them across levels of government. These features are critical to ensuring that users unfamiliar with government are able to successfully and easily access e-government services and information. The research finds clear patterns in the use of(More)
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