Gaurav Luthra

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In this paper, we describe several IVR usage and learnability insights that emerged from a singing competition held by a community radio station located in an urban community of low-income migrant workers. Our community radio station partner, Gurgaon Ki Awaaz, relies heavily on folk songs to build its content repository and develop a close rapport with its(More)
Interactive Voice Response Systems (IVRS) have been used extensively to engage with poorly literate populations in the context of public health, farming, community radio, citizen journalism, and other sectors [2--7]. The voice based medium on IVRS, and the easy to use phone interface, seem to have been useful to help poorly literate and non-IT savvy(More)
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