Frederick A. Peck

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Motivated by the importance of retrieving comprehensive healthcare information, we analyzed how information about 12 concepts related to a widely available healthcare topic is distributed across 145 high-quality webpages. The analysis reveals that the distribution of the concepts follows a power law where a few pages contain many concepts, while the(More)
Current search tools on the Web, such as general-purpose search engines (e.g. Google) and domain-specific portals (e.g. MEDLINEplus), do not provide search procedures that guide users to form appropriately ordered sub-goals. The lack of such procedural knowledge often leads users searching in unfamiliar domains to retrieve incomplete information. In(More)
Recent studies suggest that the wide variability in type, detail, and reliability of online information motivate expert searchers to develop procedural search knowledge. In contrast to prior research that has focused on finding relevant sources, procedural search knowledge focuses on how to order multiple relevant sources with the goal of retrieving(More)
In prior work we observed that expert searchers follow well-defined search procedures in order to obtain comprehensive information on the Web. Motivated by that observation, we developed a prototype domain portal called the Strategy Hub that provides expert search procedures to benefit novice searchers. The search procedures in the prototype were entirely(More)
Numerous studies have shown that many users do not acquire the knowledge necessary for the effective and efficient use of computer applications such as spreadsheets and Web-authoring tools. While many cognitive, cultural, and social reasons have been offered to explain this phenomenon, there have been few systematic attempts to address it. This article(More)
Despite the development of huge healthcare Web sites and powerful search engines, many searchers end their searches prematurely with incomplete information. Recent studies suggest that users often retrieve incomplete information because of the complex scatter of relevant facts about a topic across Web pages. However, little is understood about regularities(More)
Recent studies suggest that users often retrieve incomplete healthcare information because of the complex and skewed distribution of facts across relevant webpages. To understand the causes for such skewed distributions, this paper presents the results of two analyses: (1) A distribution analysis discusses how facts related to healthcare topics are(More)
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