Frank C. Tung

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Over the past few years the amount of computing power and storage available to the office worker has greatly increased, resulting in the introduction of increasingly sophisticated and varied office systems applications. Many of these applications operate on structured data that could be manages by a general-purpose database system, but are instead stored in(More)
Described here is a proposed curriculum design for service engineering based on the six years of experience of a master’s program at the School of Software and Microelectronics, Peking University as well as the preliminary result of a joint effort in developing a service science, management and engineering curriculum between IBM and several leading(More)
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