Flora Malamateniou

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Emergency healthcare delivery involves a variety of interrelated activities performed from the time of a call to the ambulance service until the time of patient's exit from the emergency department of a hospital. As these activities can be viewed as parts of inter-organizational healthcare processes that involve at least two organizations (e.g. an ambulance(More)
Emergency care is basically concerned with the provision of pre-hospital and in-hospital medical and/or paramedical services and it typically involves a wide variety of interdependent and distributed activities that can be interconnected to form emergency care processes within and between Emergency Medical Service (EMS) agencies and hospitals. Hence, in(More)
Recent trends in healthcare delivery have led to a gradual shift in the conceptualisation of healthcare information systems towards supporting healthcare processes in a more direct way. The move towards integrated and managed care, which requires designing healthcare processes around patient needs and incorporating efficiency considerations, has led to an(More)
Recently, there has been a remarkable upsurge in activity surrounding the adoption of Personal Health Records (PHRs). Since PHRs contain global patient information and not certain pieces collected by individual healthcare providers, they can be used as basic infrastructures for building and operating several important systems for both healthcare and the tax(More)
Limited access to past medical information of emergency cases during emergency healthcare delivery is a proximal cause of increasing emergency care length and risk. Hence, there is a need for ubiquitous access to integrated emergency patient information at the point of care in order to effectively and efficiently manage emergency cases and to apply the(More)
Successful healthcare process design requires active participation of users who are familiar with the cooperative and collaborative nature of healthcare delivery, expressed in terms of healthcare processes. Hence, a reusable, flexible, agile and adaptable training material is needed with the objective to enable users instill their knowledge and expertise in(More)
Virtual patient records (VPR) provide a means for integrated access to patient information that may be scattered around different healthcare settings. Within the boundaries of a health district providing all levels of care, this concept can be implemented in a corporate Intranet environment to support longitudinal patient care activities across the(More)
The drive in using health and social care resources more effectively has resulted in undertaking various efforts towards better coordination in order to improve patient-centered and personalized care for the individuals. This requires horizontal integration in terms of processes among health and social care organizations existing information systems (ISs)(More)
Ambient Assisted Living (AAL) aims at providing unobtrusive support to frail and elderly people for their daily life based on their context and situation. To this end, systems and services are required which are user-centric and adaptable towards the needs and capabilities of the people in need of care. The continuous integration of leading-edge(More)