Fernando Bicharra Pinto

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Electronic government allows a broad range of citizens to access gov-ernamental information and services, as well as to participate in the government decision-making process. On the other hand, it imposes a higher challenge on a web designer to avoid digital exclusion. Before proposing guidelines to design e-gov sites, it is important to have objective(More)
Democracy originated in Greece and has been an ideal way of citizenry coexistence for centuries. History tellers say that Athens, the world's first democracy, was an extremely high performing organization due to the high level of commitment and engagement of the people. The three pillars of democracy (representation, participation, and deliberation) were(More)
Extracting insights from large text collections is an aspiration of any organization aiming to take advantage of their experience generally documented in textual documents. Textual documents, either digital or not, have been the most common form to register any organization transaction. Free text style is a very easy way to input data since it does not(More)
Sensemaking activities of social networks involve network exploration and representation so, visual tools are designed to support these two activities. Existing social network analysis tools are usually weak in supporting complex analytical tasks and also in providing a collaborative environment for interaction. The analysis of data using a visual tool is(More)
In this paper, we present an alarm management system fo-cused on guiding offshore platform operators' attention to the essential information that calls for immediate action during emergency situations. Due to the imminent associated danger involved in the petroleum operation domain, only well trained workers are allowed to operate in offshore oil process(More)
Due to the imminent danger involved in the petroleum operation domain, only well trained workers are allowed to operate in offshore oil process plants. Although their vast experience, human errors may happen during emergency situations as a result of the overwhelmed amount of information generated by a great deal of triggered alarms. Alarm devices have(More)
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