Fay Cobb Payton

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Changing business practices, customers needs, and market dynamics have driven many organizations to implement interorganizational systems (IOSs). IOSs have been successfully implemented in the banking, cotton, airline, and consumer-goods industries, and recently attention has turned to the health care industry. This article describes an exploratory study of(More)
Increasingly, medical records are being stored in computer databases that allow for efficiencies in providing treatment and in the processing of clinical and financial services. Computerization of medical records has also diminished patient privacy and, in particular, has increased the potential for misuse, especially in the form of nonconsensual secondary(More)
The airline, ®nancial, retail, consumer goods and cotton industries are not alone in their increased use of interorganizational information systems (IOSs). Health care organizations are investing and participating in a growing number of IOSs, such as community health information networks (CHINs) and integrated delivery systems (IDS). This paper examines the(More)
O ur 1997 study of CHIN implementations compared diverse network models to categorize these systems based on their purpose, participants, funding source, and services provided [9], identifying four distinct CHIN models: home health delivery, voluntary, enterprise, and telephone-based networks. We looked at a phone-accessible Internet-based computer network(More)
With the changing demographics of the American workforce, the National Science Foundation along with the U.S. Department of Commerce have highlighted the shortage of minorities in IT careers (<u>http://www.ta.doc.gov/Reports/itsw/itsw.pdf</u>). Meeting the IT skill challenge is critical and will require a multifaceted approach. One approach to(More)
Telemedicine (health-care delivery where physicians examine distant patients using telecommunications technologies) has been heralded as one of several possible solutions to some of the medical dilemmas that face many developing countries. In this study, we examine the current state of telemedicine in a developing country, India. Telemedicine has brought a(More)
Service industries, such as health care and banking, process large amounts of sensitive customer data in their daily transactions. The information obtained from this data frequently supports the competitive strategies of organizations while concurrently causing uncertainty and concern from the customer. Furthermore and given the service orientation of these(More)