Fang-Fang Tang

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Keywords: Cross-sectional heterogeneity Dotcom Online branch of multichannel retailer Price dispersion Price level a b s t r a c t The explosive growth of Internet retailing offers an excellent opportunity to collect online prices at a dis-aggregate (e.g., individual store and/or individual product) level over time and to investigate the evolution of(More)
The idea that trust is a stumbling block in the growth of Internet activities is not a new one. As many researchers have recognized, lack of trust can create problems for commerce in general, and for e-commerce in particular [3]. In 1997, one of the first e-commerce market surveys showed that consumers had strong privacy concerns about shopping on the(More)
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