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Lack of trust is one of the most frequently cited reasons for consumers not purchasing from Internet vendors. During the last three years a number of empirical studies have investigated the role of trust in the specific context of e-commerce, focusing on different aspects of this multi-dimensional construct. However, empirical research in this area is beset(More)
In order to make progress in a scientific field, scholars need to find a consistent terminology to be able to adequately test their hypotheses, to communicate their results among each other and to build on each others findings. In this paper we address current conceptual problems in online trust research. We provide a conceptual investigation of online(More)
Since the mid-1990's the psychological and sociological concept of trust has received increasing attention in the field of electronic commerce by many scholars and was recognized as one of the main reasons why a high number of consumers are still reluctant from buying on the Internet. During about the same period of time the idea of design patterns and(More)
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