Eva Söderström

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The increasing interest in process engineering and application integration has resulted in the appearance of various new process modelling languages. Understanding and comparing such languages has therefore become a major problem in information systems research and development. We suggest a framework to solve this problem involving several instruments: a(More)
It is evident that user participation is a vital component for successful public e-service development. However, it is also apparent that there is little guidance in e-government research about how user participation should be implemented in practice. Some high level guidelines can be found regarding user participation design schools but there is very(More)