Esa-Pekka Salonen

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AthosMail is a multilingual spoken dialogue system for reading of e-mail messages. The key features of the application are adaptivity and the integration of different approaches for spoken interaction. The application has flexible system structure supporting multiple components for both different and same purposes. The AthosMail system includes components(More)
Speech can be an efficient and natural means for communication between humans and computers. The development of speech applications requires techniques, methodology, and development tools capable of flexible and adaptive interaction, taking into account the needs of different users and different environments. In this paper, we discuss how the needs of(More)
Ubiquitous computing is extending the use of information technology to everyday living and working environments. A problem in developing and testing these systems is the fact that they are environments. A complete environment cannot just be taken in a laboratory and tested in conventional usability tests. Here we have addressed the problem of testing such(More)
In spoken dialogue applications dialogue management has conventionally been realized with a single monolithic dialogue manager implementing a comprehensive dialogue control model. We present a highly distributed system structure that enables the integration of different dialogue control approaches to handle spoken dialogues. With this structure it is(More)
There is demand for subjective metrics in spoken dialogue system evaluation. SERVQUAL is a service quality evaluation method developed by marketing academics. It produces a subjective measure of the gap between expectations and perceptions in five service quality dimensions common for all services. We present how the method was applied to spoken dialogue(More)
We present how robustness and adaptivity can be supported by the spoken dialogue system architecture. AthosMail is a multilingual spoken dialogue system for e-mail domain. It is being developed in the EU-funded DUMAS project. It has flexible system architecture supporting multiple components for input interpretation, dialogue management and output(More)
In this paper, we introduce the concept of integrated tutoring in speech applications. An integrated tutoring system teaches the use of a system to a user while he/she is using the system in a typical manner. Furthermore, we introduce the general principles of how to implement applications with integrated tutoring agents and present an example(More)
The systems have been developed in collaboration with various universities and companies. Stopman has been available to public since 2003. The systems are based on the common Jaspis architecture to be presented next. Abstract We present three speech-based bus timetable systems with different approaches. The first system had open user-initiative dialogues(More)