Ermia Aghasi

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The authors propose a bi-objective two-stage decision-making process to help the marketing team of a company to determine which services make more profit. The decision is based on customer satisfaction measures which are related to the different company services. Thus, they constitute a multi-criteria assessment of the company’s performances. The first(More)
The select location of Hypermarket is regarding as the case study in this paper. The proposed hybrid fuzzy MCDM approach is applied to the location choice. There are five criteria and six alternatives (locations) in our model. This paper solves a factor rating system facility location allocation problem defined as follows: 1) Determine alternatives,(More)
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