Eng Chew

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An exploratory study of web-based cognitive business intelligence systems (CBIS) is presented in this paper. The underpinning concepts and theories are situation awareness, mental model, and naturalistic decision making (NDM). The CBIS is an extension of the traditional business intelligence system with cognitive orientation. It focuses on developing,(More)
Modeling value (co-)creation requires visual constructs to communicate among stakeholders. We introduce a set of visual constructs to design and describe the value (co-)creation process. The set has been built based on requirements and guidelines provided mostly by service dominant logic and software engineering communities. We present a basic example that(More)
This paper takes a cross-disciplinary view of the ontology of “business process”: how the concept is treated in the IS research literature and how related concepts (with stronger human behavioural orientation) from organisation and management sciences can potentially inform this IS perspective. In particular, is there room for socio-technical concepts such(More)