Christophe Van Den Bulte1
Roberto M Ferná Ndez1
Mark Granovetter1
Robert Freeland1
Steffanie Wilk1
1Christophe Van Den Bulte
1Roberto M Ferná Ndez
1Mark Granovetter
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  • Emilio J Castilla, Roberto M Ferná Ndez, Mark Granovetter, John W Meyer I, Robert Freeland, Ezra Zuckerman +8 others
  • 2005
Much research in sociology and labor economics studies proxies for productivity; consequently, little is known about the relationship between personal contacts and worker performance. This study addresses , for the first time, the role of referral contacts on workers' performance. Using employees' hiring and performance data in a call center, the author(More)
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