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This paper addresses the problems that must be considered if computers are going to treat their users as individuals with distinct personalities, goals, and so forth. It first outlines the issues,(More)
This paper describes the issues involved in building and exploiting individual user models in order to guide the performance of an interactive system. A system called Grundy, that recommends novels(More)
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  • Whenever two or more agents cooperate to perform a task, their ability to communicate effectively with one another is a key factor in their success. For example, several studies have shown that the(More)