Eisa Maleki Berneti

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In this paper, it is introduced a framework which includes expertise to evaluate risk of projects in all respects. Adaptive Nero Fuzzy Inference System (ANFIS) as an intelligent computation method has been used because of its capability in dealing with ambiguity and linguistic variables. Risk factors, the probability of failure and the severity of impact(More)
According to obtained reports, most of customer relationship management (CRM) projects fail. Thus, a structured approach is needed to identify, prioritize and evaluate risks in CRM projects. This helps project managers of CRM implementation to find out how to treat such risks. The nature of CRM is multi-dimensional, and it is one of the most complicated(More)
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