Efpraxia D. Zamani

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Smart phones are innovations that currently provide immense benefits and convenience to users in society. However, not all users of society are accepting and using smart phones, more specifically, for this research study silver-surfers or older adults (50+) are a demographic group displaying such an attitude. Currently, there is minimal knowledge of the(More)
As mobile devices permeate daily life, several studies investigate how users react when technology falls short of their expectations. In this paper, we deploy a data/frame model to examine sensemaking processes through which users approach their interaction with the tablet under conditions of discomfort. We show that users eventually handle such problematic(More)