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In service-oriented systems, negotiating service level agreements (SLAs) occupies a central role in the service usage cycle. It is during negotiations that parties are brought together in an interactive mechanism determined by the negotiation protocols. The choice and description of negotiation protocol determines the scope of information flow which in turn(More)
Cloud-based services have become a cornerstone of today's IT. The self-service feature inherent in Cloud systems allows customers to play a greater role in service procurement. However, this restricts the value propositions and Service Level Agreements (SLAs) that Cloud providers offer because Quality of Service (QoS) and Non Functional Property (NFP)(More)
Cloud computing effectively implements the vision of utility computing by employing a pay-as-you-go cost model and allowing on-demand (re-)leasing of IT resources. Small or medium-sized Infrastructure-as-a-Service providers, however, find it challenging to satisfy all requests immediately due to their limited resource capacity. In that situation, both(More)
Virtualization technologies of Infrastructure-as-a- Service enable the live migration of running Virtual Machines (VMs) to achieve load balancing, fault-tolerance and hardware consolidation in data centers. However, the downtime/service unavailability due to live migration may be substantial with relevance to the customers' expectations on responsiveness,(More)
Virtualized Cloud platforms have become increasingly common and the number of online services hosted on these platforms is also increasing rapidly. A key problem faced by providers in managing these services is detecting the performance anomalies and adjusting resources accordingly. As online services generate a very large amount of monitored data in the(More)
Cloud computing is transforming the software landscape. Software services are increasingly designed in modular and decoupled fashion that communicate over a network and are deployed on the Cloud. Cloud offers three service models namely Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Softwareas-a-Service (SaaS). Although this allows(More)
This article presents a framework and methodology to create personal health record (PHR) systems able to transform raw health data into meaningful information for the general population. By bridging the semantic gap between an individual and his or her health data, it is expected that better care will ensue through consumer empowerment. An important(More)
In cloud computing, an automated SLA is an electronic contract used to record the rights and obligations of service providers and customers for their services. SLA negotiation can be a time-consuming process, mainly due to the unpredictable rounds of negotiation and the complicated possible dependencies among SLAs. The operation of negotiating SLAs can be(More)